Contact Information
CONTACT INFORMATION
Telos Wellness
We are here to assist you. Please reach out to our support team using any of the contact methods below. We aim to respond to all inquiries within 1–2 business days.
GET IN TOUCH
📧 Email Support
Support@telos-peptides.com
Best for order inquiries, claims, and general questions
💬 WhatsApp
786-779-9856
Available during business hours for quick responses
📍 Mailing Address
Telos Wellness
1521 Alton RD #93
Miami Beach, FL 33139-3301
Note: This is our mailing address only. We do not accept in-person visits.
BUSINESS HOURS
Our customer support team is available:
- Monday – Friday: 9:00 AM – 5:00 PM EST
- Saturday – Sunday: Closed
Orders are processed Monday through Friday, excluding federal holidays.
ORDER INQUIRIES
For order-related questions, please have your order number ready when contacting us. To submit a claim for shipping damage, wrong items, or missing items, email us at Support@telos-peptides.com with “CLAIM – Order #[your order number]” as the subject line.
NO GUIDANCE POLICY
Please note that Telos Wellness does not provide information regarding reconstitution, dosing, administration, or any use of products. All products are intended for in-vitro laboratory research purposes only, and we assume all customers are qualified researchers familiar with the products they purchase.
All products sold by Telos Wellness are intended for in-vitro laboratory research purposes only. Products have not been evaluated or approved by the FDA for any purpose.